In response to directives from the CDC and state officials during the COVID-19 pandemic, CNS has taken steps to maintain the continuity of care for our patients while maintaining a safe environment.

CNS has been providing telehealth services for several years. We have been rapidly expanding our capacity to provide rehabilitation services virtually, while maintaining clinical excellence. This provides the flexibility and safety of remote rehabilitation services for our patients and staff.

CNS’ telehealth program utilizes a secure Ring Central platform, powered by Zoom, which supports real-time interaction between staff and patients. This HIPAA and PIPEDA/PHIPA compliant platform has audio and visual functionality as well as interactive document sharing with complete end-to-end 256-bit AES encryption.

Revised Admissions Process

Please be advised, CNS is accepting new patients at all six facilities in California and Texas. In compliance with recommended safety precautions for patients and staff, new and existing patients are being screened for COVID-19 symptoms and whether they have been in contact with anyone who was symptomatic. CNS is also in full compliance with CDC guidelines regarding mitigation procedures.

Effective Monday, March 30, 2020

• New inpatients will receive an initial evaluation at a designated location within the clinic and will remain at the residential site and receive telehealth rehabilitation services.
• New day treatment patients and outpatients will remain at home and receive their evaluations and services through telehealth mediums.